Nomad Money P2P User Agreement

Effective Date: June 19, 2025

This Peer-to-Peer (P2P) User Agreement ("Agreement") is a legally binding contract between you ("User," "you," or "your") and Build Vision LLC, operating as NomadMoney.io ("Company," "we," "us," or "our"), governing your use of our peer-to-peer exchange platform and services (the "P2P Services"). By accessing, using, or participating in our P2P Services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this Agreement.

1. Definition of P2P Services

Our P2P Services facilitate peer-to-peer exchanges between users seeking to convert digital assets, cryptocurrencies, or traditional currencies. The platform serves as an intermediary connecting users who wish to exchange value in a secure, transparent manner.

Service Features Include:

  • Order creation and matching system for currency exchanges
  • Secure escrow services to protect transactions
  • User verification and identity management
  • Transaction dispute resolution mechanisms
  • Multi-currency and cryptocurrency support
  • Real-time market rates and pricing information

2. User Eligibility and Account Requirements

To use our P2P Services, you must meet the following eligibility criteria:

  • Be at least 18 years of age or the legal age of majority in your jurisdiction
  • Have the legal capacity to enter into binding agreements
  • Provide accurate and complete identity verification information
  • Comply with all applicable laws and regulations in your jurisdiction
  • Not be located in a jurisdiction where P2P services are prohibited

Account Verification:

All users must complete our Know Your Customer (KYC) verification process, which may include providing government-issued identification, proof of address, and other documentation as required by applicable regulations.

3. Transaction Process and Responsibilities

Order Creation and Matching:

Users may create orders to buy or sell supported currencies. Our platform matches compatible orders based on exchange rates, amounts, and payment methods. Once matched, both parties enter into a binding transaction agreement.

Escrow Protection:

To ensure transaction security, the seller's assets are held in escrow until the buyer confirms receipt of payment and completion of agreed terms. The escrow system protects both parties from fraud and ensures fair exchange.

User Responsibilities:

  • Provide accurate payment information and complete transactions promptly
  • Communicate clearly and professionally with transaction partners
  • Report any suspicious activity or disputes immediately
  • Maintain the security of your account credentials and wallet information
  • Comply with all applicable tax obligations and reporting requirements

4. Fees and Payment Terms

Our P2P Services operate on a fee structure designed to maintain platform security and functionality:

  • Transaction fees: A percentage-based fee applied to completed transactions
  • Escrow fees: Minimal fees for secure escrow services
  • Network fees: Blockchain network fees for cryptocurrency transactions
  • Premium features: Optional paid features for enhanced trading capabilities

Fee Transparency: All applicable fees are clearly disclosed before transaction confirmation. Fee structures may be updated periodically with advance notice to users.

5. Risk Disclosure and Liability Limitations

P2P exchanges involve inherent risks that users must understand and accept:

Market Risks:

  • Currency exchange rates may fluctuate significantly
  • Cryptocurrency values are highly volatile
  • Market conditions may affect transaction completion times

Counterparty Risks:

  • Risk of transaction partner default or non-performance
  • Potential delays in payment processing
  • Communication challenges between users

Important Limitation: While we implement security measures and escrow protections, the Company cannot guarantee the performance of individual users or eliminate all transaction risks. Users participate in P2P exchanges at their own risk and should only transact amounts they can afford to lose.

6. Dispute Resolution and Support

Dispute Process:

In case of transaction disputes, our support team provides mediation services to help resolve conflicts fairly:

  • Users may open disputes through the platform interface
  • Both parties provide evidence and documentation
  • Our team reviews cases within 48-72 hours
  • Decisions are based on platform rules and provided evidence
  • Appeals process available for disputed resolutions

Resolution Authority:

The Company reserves the right to make final decisions on dispute resolutions, including the release or retention of escrowed funds based on our investigation findings.

7. Compliance and Legal Requirements

Anti-Money Laundering (AML):

We maintain strict AML policies and may monitor transactions for suspicious activity. Large or unusual transactions may require additional verification or documentation.

Tax Compliance:

Users are solely responsible for determining and fulfilling their tax obligations related to P2P transactions. We may provide transaction history for tax reporting purposes but do not provide tax advice.

Regulatory Cooperation:

We cooperate with regulatory authorities and law enforcement as required by applicable laws and may disclose user information pursuant to valid legal requests.

8. Account Suspension and Termination

We reserve the right to suspend or terminate user accounts for:

  • Violation of this Agreement or our Terms of Service
  • Fraudulent or suspicious activity
  • Failure to complete KYC verification
  • Regulatory or legal compliance requirements
  • Repeated disputes or poor user ratings

Account Termination Process: Users will receive notice of account actions when possible. Pending transactions and escrowed funds will be handled according to platform policies and applicable regulations.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information in connection with P2P Services is governed by ourPrivacy Policy, which is incorporated into this Agreement by reference.

P2P transactions may require sharing certain information with transaction partners, including contact details and payment information necessary for transaction completion.

10. Modifications to Agreement

We may modify this Agreement from time to time to reflect changes in our services, legal requirements, or business practices. Users will be notified of material changes through:

  • Email notifications to registered addresses
  • Platform notifications and announcements
  • Updates to the effective date on this page

Continued use of P2P Services after notification constitutes acceptance of the modified Agreement.

11. Contact Information

For questions about this P2P User Agreement or our P2P Services, please contact us at:

Build Vision LLC

Email: support@nomadmoney.io
Website: nomadmoney.io

12. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where Build Vision LLC is incorporated, without regard to conflict of law principles. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

By using our P2P Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement and our Terms of Service.