Privacy Policy

1. Information We Collect

We gather various types of information to effectively provide our Services and enhance your experience. This includes:

Personal Information You Voluntarily Provide:

When you engage with our Site or Services, you may voluntarily provide us with information that personally identifies you. This may include, but is not limited to:

• Your full name.
• Your primary email address for communication.
• Your telephone number for direct contact.
• Your nationality to understand your international context.
• Your current residency status to assess your situation.
• Detailed tax-related information necessary for our services, such as income details, tax identification numbers, and financial circumstances.
• Any other information you choose to share with us through forms, during consultations, or via email correspondence, which is pertinent to the services we offer.

Automatically Collected Data Through Technological Means:

As you navigate our Site, we automatically collect certain technical information about your visit. This data helps us understand how users interact with our platform and allows us to improve its functionality and user experience. This automatically collected data may include:

• Your Internet Protocol (IP) address, which provides a general indication of your location.
• The type and version of your web browser, which helps us optimize our Site for different browsing environments.
• The specific pages you visit on our Site and the order in which you access them, allowing us to understand user interests.
• The duration of your visit on our Site and specific pages, providing insights into engagement levels.
• Referral data, indicating the website or source that directed you to our Site, helping us evaluate our marketing efforts.
• Device information, such as the type of device you are using (e.g., desktop, mobile) and its operating system.

Information Obtained Through Third-Party Integrations:

To enhance our services and communication, we utilize various third-party platforms. If you interact with us through these channels, we may collect relevant information as permitted by their respective privacy policies:

• Social Media Platforms: If you connect with us through social media platforms, we may collect your public profile information and any other data you choose to share with us through those platforms.
• Advertising Platforms (e.g., Google Ads): Interactions with our advertisements on third-party platforms may provide us with data about ad clicks and conversions, helping us measure the effectiveness of our campaigns.
• Customer Relationship Management (CRM) Tools (e.g., Calendly, Apollo): When you schedule consultations or interact with our team through these tools, we collect your contact information and details related to your inquiries or scheduled meetings. This helps us manage our client relationships and provide personalized services.

2. How We Use Your Information

The information we collect serves several crucial purposes, all aimed at providing you with effective services and a positive user experience:

Facilitating and Delivering Our Core Services:

The primary use of your personal information is to provide you with the Services you have requested. This includes:

• Assessing your eligibility for Paraguay residency based on the information you provide.
• Evaluating your potential for tax reduction strategies in accordance with Paraguayan tax laws.
• Processing your requests and applications related to residency and tax matters.
• Providing you with tailored advice and guidance based on your specific circumstances.

Responding to Your Inquiries and Managing Consultations:

When you reach out to us with questions or requests for information, we use your contact details to:

• Promptly respond to your inquiries and provide you with the necessary assistance.
• Schedule consultations at your convenience using tools like Calendly, ensuring efficient communication and planning.
• Maintain a record of our communications to provide consistent and informed support.

Sending Relevant Marketing and Informational Communications:

We may use your contact information to send you updates, newsletters, promotional materials, and other information that we believe may be of interest to you, particularly related to Paraguay residency, tax regulations, and our Services.

• These communications may inform you about new service offerings, changes in regulations, or upcoming events.
• We will always provide you with the option to opt-out of receiving marketing communications at any time.

Analyzing Site Usage and Enhancing Our Platform's Performance:

The automatically collected data is invaluable for understanding how users interact with our Site. This allows us to:

• Identify trends in user behavior and preferences.
• Optimize the design and layout of our Site for improved navigation and user experience.
• Diagnose and resolve technical issues to ensure smooth and reliable access.
• Gather statistical information to measure the effectiveness of different sections of our Site and our marketing campaigns.

Maintaining and Improving Our Services:

We analyze the information we collect to continuously improve the quality and scope of our Services, ensuring they remain relevant and effective for our users.

Our unwavering commitment: We want to reiterate that we do not engage in the practice of selling, renting, or otherwise trading your personal data to third parties for their marketing purposes. Your privacy is paramount, and we treat your information with the utmost respect and confidentiality.

3. Data Sharing & Disclosure

We are judicious in how and when we share your information, adhering to strict principles of necessity and confidentiality. Your data is only disclosed in the following limited and carefully considered circumstances:

Engaging Trusted Service Providers:

To effectively operate our business and deliver our Services, we rely on the support of third-party service providers who perform specific functions on our behalf. These providers are contractually obligated to protect your information and only process it according to our instructions. Examples of such service providers include:

• Cloud hosting providers who securely store our data.
• CRM tool providers who help us manage our client interactions and communications.
• Email marketing platforms that assist us in sending relevant updates and newsletters.
• Analytics providers who help us understand website usage patterns.

Legal Compliance and Regulatory Obligations:

In certain situations, we may be legally required to disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This may include:

• Responding to valid subpoenas or court orders.
• Cooperating with tax authorities or immigration agencies as required by law.
• Protecting our rights, property, or safety, or the rights, property, or safety of others.

With Your Explicit Consent:

In specific instances where providing you with a particular service requires connecting you with third-party professionals, such as legal partners or accountants in Paraguay, we will only share your relevant information with your explicit consent. You will be informed about the information being shared and the purpose of the disclosure before it occurs, allowing you to make an informed decision.

4. Data Retention

We understand the importance of not retaining your personal information longer than necessary. Our data retention practices are guided by the following principles:

Necessity for Service Provision:

We will retain your information for as long as it is required to provide you with the Services you have requested and to manage our ongoing relationship with you.

Fulfillment of Legal Obligations:

We will also retain data for the period necessary to comply with our legal and regulatory obligations, including tax laws, immigration regulations, and record-keeping requirements.

Resolution of Disputes and Enforcement of Agreements:

We may retain information as needed to resolve disputes, enforce our agreements, and defend against legal claims.

You have the right to request the deletion of your personal data at any time, subject to our legal obligations. Please refer to Section 7 for instructions on how to exercise this right. Upon receiving a deletion request, we will securely erase or anonymize your data from our active systems, although some residual information may be retained in our backups for a limited period as part of our standard data security practices.

5. Data Security

We are deeply committed to protecting the security and integrity of your personal information. We implement commercially reasonable technical, administrative, and physical security measures designed to safeguard your data against unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• End-to-End Encryption: Sensitive information submitted through our forms is protected with end-to-end encryption, ensuring that your data is securely transmitted between your browser and our servers.
• Secure Servers and Access Controls: Your data is stored on secure servers with restricted access. We implement strict access control measures to limit who can access your personal information and ensure that access is only granted on a need-to-know basis.
• Regular Software Updates and Vulnerability Monitoring: We proactively maintain and update our software and systems to address known vulnerabilities and protect against emerging threats. We also conduct regular security audits and assessments to identify and mitigate potential risks.

6. International Users

If you are accessing our services from outside the U.S., please note that your data will be processed and stored in the United States and Paraguay.

7. Your Rights

You may:

• Request access to your data.
• Ask us to correct or delete it.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority if you believe your data has been mishandled.

To exercise these rights, email us at: privacy@nomadmoney.io

8. Updates to This Policy

We may update this policy periodically. The latest version will always be available at nomadmoney.io/legal/privacy.